Staff Testimonials


Efficient, Friendly and Organised


Hi Laurie, I just wanted to email you to let you know about the great experience I've received from one of your Investment Managers; Gloria Ceravolo. We have recently moved in to a new home and Gloria has been nothing short of efficient, friendly and organised. Customers are always quick to complain but rarely take the time to recognise the efforts of great service, so I thought I would send you this to let you know you have a great employee and a very pleased customer because of Gloria. Thanks Laurie and enjoy the rest of your day. Ryan. November 2016

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Thanks for looking after my property


Maria, Thanks for your great services and efforts you provided for getting tenants, managing property and all the hard works behind the scene. Really appreciate your support and providing information whenever I asked. Thanks for looking after my property and special efforts in competitive environment. Yoojin, October 2016  

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Well done to the Laurie Kelly team!


Dear Laurie Kelly team,  I just want to say well done to Laurie Kelly team especially to Ervina Deng and Jonathan Oliver for sucessfully finding us a tenant within a short period of time, roughly around 2 weeks. We appriciate the hard work and dedication the team have put in. Probably Ervina still remember the day we first spoke on the phone and I was so worried about our property because it has been on the market for a quite some time with another agent and we kept dropping the price but still no interest. We thought all real estate agencies are all the same so we just chose the one with the lowest fee but Ervina was right, what's the point of having low fee if they don't bring business/tenants to you. We are so pleased with how Laurie Kelly handle our property from the very start they hired professional photographer which was so much better than the photos we had previously for the house and the number of times they did home opens so people can view our house also helped a lot....

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Keep up the good work


The Laurie Kelly team have been very easy to deal with and we have secured a long term tenant, in a currently tough rental market.Thanks Ervina and Gloria! Keep up the good work. Tony & Dani, April 2016

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I really can't thank you enough!


Hi Laurie I just wanted to let you know how grateful I am for all the extra effort you put into selling my place.  I know you went beyond the usual level of effort to sell a place putting all the chain together and staying with it. I really appreciate your extra effort and want you to know I understand the extra time and effort you put in to make sure everything went smoothly. I really cannot thank you enough as if it had not gone through the bank would have taken over and I probably would not have got a cent after settlement. I loved that place and am really sad I had to leave but then I love it down here as well so all is well that ends well. I wish you all the very best in the future and especially for the new year and hope you have a happy and peaceful coming year. Once again thankyou so much Carole, January 2016

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Very happy to recommend


Dear Laurie Kelly team,I would like to thank you all for finding us a tenant and helping us to manage our property.Special thank you for Ervina Deng and Sandi Cox for their hard work. We are very satisfy and happy with their work so far. They make communication very easy and keep us update all the time, very friendly and respond to all our enquiries very quick.I will be very happy to recommend them to friends and family and will definitely trust my other properties to them to manage in the future.I wish you all the best and keep up the good work.Once again, thank you very muchGrandy & Felicia, January 2016

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